Privacy and Cookie Policy Gamershoek / Jemico

This document has been translated from Dutch to our best abilities, but the Dutch version is leading.

About our privacy policy

Jemico cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We will never make your information available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Jemico. The effective date for the validity of these conditions is 12/04/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Web store software

Magento / Amasty / Fooman / Mageside

Our web store has been developed with software from Magento / Amasty / Fooman / Mageside. Personal data that you make available to us for the purpose of our services is shared with these parties. Magento / Amasty / Fooman / Mageside have access to your data to offer us (technical) support, they will never use your data for any other purpose. Magento / Amasty / Fooman / Mageside is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Magento / Amasty / Fooman / Mageside reserves the right to share collected data within its own group and affiliated partners to further improve the service. Magento / Amasty / Fooman / Mageside takes into account the applicable legal retention periods for (personal) data.

Magento

Our web store has been developed with software from Magento, we have chosen Byte & Mijnserver for our web hosting. Personal data that you make available to us for the purposes of our services is shared with this party. Byte & Mijnserver has access to your data to offer us (technical) support, they will never use your data for any other purpose. Byte & Mijnserver is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Webshosting

Byte & Mijnserver

We purchase web hosting and e-mail services from Byte & Mijnserver. Byte & Mijnserver processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Byte & Mijnserver has appropriate technical and organizational measures have been taken to prevent the loss and unauthorized use of your personal data. Byte & Mijnserver is obliged to maintain confidentiality on the basis of the agreement.

Email and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that has been automatically sent through our website you will see the "unsubscribe" link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and, within that context, to share information with third parties.

mysmtp.com & Mijnserver

We use the services of mysmtp.com & Mijnserver for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. mysmtp.com & Mijnserver has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Buckaroo

We use the Buckaroo platform to process (part of) the payments in our web store. Buckaroo processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve the service and, in that context, to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), Buckaroo shares personal data and information regarding your financial position with credit rating agencies. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Buckaroo's services for which they engage third parties. Sisow/Buckaroo does not store your data any longer than is permitted by law.

AfterPay

We use the AfterPay platform to process (part of) the payments in our web store. AfterPay processes your name, address and city and your payment details such as your bank account or credit card number. AfterPay has taken appropriate technical and organizational measures to protect your personal data. AfterPay reserves the right to use your data to further improve the service and in that context to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), AfterPay shares personal data and information regarding your financial position with credit rating agencies. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of AfterPay's services for which they engage third parties. AfterPay does not store your data any longer than is permitted by law.

Reviews

WebwinkelKeur

We use WebwinkelKeur to gather reviews. To leave behind a review you are required to fill in your email address, name and place of residence. WebwinkelKeur shares certain data with us that is required for us to match your review to your order. Furthermore, WebwinkelKeur publishes your name and place of residence on their own website. In some instances, WebwinkelKeur can contact you to ask you to clarify, elaborate or comment on your review. In case of one of our review requests we share your name and email address with WebwinkelKeur, they use this information with the sole purpose to invite you to leave behind a review. WebwinkelKeur has implemented fitting technical and organisational measures to protect your personal data. WebwinkelKeur retains the right to use your personal information to offer their services and share it with third parties, we have given WebwinkelKeur permission to do so. All of the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by WebwinkelKeur that uses third parties.

Transport and logistics

PostNL

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of PostNL. For a successful delivery it is important that we share you name, address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out the agreement of delivery. In case of PostNL hiring subcontractors, they will share said information with these parties.

DHL

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of DHL. For a successful delivery it is important that we share you name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery. In case of DHL hiring subcontractors, they will share said information with these parties.

SendCloud

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of SendCloud. For a successful delivery it is important that we share you name, address and residential details with SendCloud. SendCloud uses this information with the sole purpose to carry out the agreement of delivery. In case of SendCloud hiring subcontractors, they will share said information with these parties.

Accounting and Bookkeeping

Snelstart

We use the services of Snelstart to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Snelstart is required to maintain confidentiality and will treat your data confidentially. Snelstart does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to - not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

Cooperation in tax and criminal investigation

In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

Your rights

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.

Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

Right of transferability

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.

Cookies from third parties

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Privacy policy changes

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

Contact details

Gamershoek / Jemico

Contact for for privacy issues

Michael Cornet